Hospitality Operations Lead — Shift Supervisor

University of Georgia; Athens (GA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

TRS or ORP

Benefits Eligible

Job summary

University of Georgia seeks an Assistant Retail Manager to lead on-duty operations for the Georgia Center for Continuing Education & Hotel's dining outlets, including Bulldog Bistro, coffee bar, and Savannah Room.

The role oversees daily dining operations, supervises a diverse team of staff, maintains guest satisfaction, and ensures health, safety, and regulatory compliance. Strong leadership and customer service are essential.

Qualifications

• High school diploma or equivalent and 5 years of related experience.
• Experience in hospitality or food service is preferred.
• Strong leadership and guest service skills are required.

Responsibilities

• Serve as on-duty shift lead for Food & Beverage operations.
• Supervise frontline staff and ensure consistent service quality.
• Manage inventory and assist with costs, waste, and cash handling.
• Ensure compliance with health, safety, and alcohol service policies.
• Coordinate with management for smooth daily operations.

Skills

Multitasking

Time management

Staff scheduling

Communication

Leadership

Customer service

Education

High school diploma or equivalent

Tools

MS Word

Excel

POS systems

Scheduling software

Job description

University of Georgia seeks an Assistant Retail Manager to lead on-duty operations for the Georgia Center for Continuing Education & Hotel's dining outlets, including Bulldog Bistro, coffee bar, and Savannah Room.

The role oversees daily dining operations, supervises a diverse team of staff, maintains guest satisfaction, and ensures health, safety, and regulatory compliance. Strong leadership and customer service are essential.