Hospitality Operations Lead: Guest Experience & Growth

Kalyan Hospitality; Virginia (MN); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

Kalyan Hospitality is seeking an Assistant General Manager in Virginia to support the General Manager in daily hotel operations and pre-opening activities. You will help manage departments, optimize guest experiences, and drive profitability while maintaining high safety and service standards.

The role requires a hospitality management degree, 3+ years in hotel leadership, and strong knowledge of F&B operations, safety procedures, and yield management.

Qualifikationen

• Bachelor’s degree in a related field and at least 3 years in hotel/hospitality management.
• Knowledge of hotel operations, including F&B and safety procedures.
• Strong problem-solving skills and cost-control ability.
• Experience with yield management and revenue optimization.

Aufgaben

• Assist in managing daily hotel operations to ensure smooth service delivery.
• Support pre-opening activities including staff recruitment, training and setup.
• Monitor food costs and inventory to optimize profitability.
• Enforce safety procedures and regulatory compliance.
• Analyze yield management metrics to identify revenue opportunities.
• Lead and motivate staff, provide guidance and performance feedback.
• Collaborate with department heads to improve guest satisfaction.

Kenntnisse

Hospitality management

Food & beverage management

Safety procedures

Yield management

Cost control

Leadership

Ausbildung

Bachelor’s degree in Hospitality Management, Business Administration, or related field

Tools

Hospitality software

Property management systems

Jobbeschreibung

Kalyan Hospitality is seeking an Assistant General Manager in Virginia to support the General Manager in daily hotel operations and pre-opening activities. You will help manage departments, optimize guest experiences, and drive profitability while maintaining high safety and service standards.

The role requires a hospitality management degree, 3+ years in hotel leadership, and strong knowledge of F&B operations, safety procedures, and yield management.