Hospitality Operations Lead: Pre-Opening & Yield Management

Kalyan-Hospitality; Innsbrook (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

Kalyan-Hospitality in Henrico, Virginia is seeking an Assistant General Manager to support the General Manager and ensure seamless hotel operations across departments, uphold high service standards, safety, and efficiency, and contribute to strategic planning including pre-opening activities and yield management to maximize profitability and guest satisfaction.

This role leads teams, manages food costs, enforces safety procedures, analyzes operational data, and collaborates with department heads

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 3 years experience in hotel or hospitality management roles.
• Proven knowledge of hotel operations, including food and beverage management and safety procedures.
• Strong problem-solving skills with experience in identifying and resolving operational issues.
• Familiarity with yield management and cost control techniques.

Responsibilities

• Assist in managing daily hotel operations to ensure smooth and efficient service delivery.
• Support pre-opening activities including staff recruitment, training, and operational setup.
• Monitor and control food costs and inventory to optimize profitability.
• Implement and enforce safety procedures to maintain compliance with health and safety regulations.
• Analyze operational data and yield management metrics to identify opportunities for revenue growth.
• Lead and motivate staff by providing guidance, training, and performance feedback.
• Identify operational problems promptly and develop effective solutions to maintain service quality.
• Collaborate with department heads to coordinate activities and improve overall guest satisfaction.

Skills

Yield management

Cost control

Problem-solving

Food & beverage management

Education

Bachelor’s degree in Hospitality Management or related field

Tools

Property management systems

Job description

Kalyan-Hospitality in Henrico, Virginia is seeking an Assistant General Manager to support the General Manager and ensure seamless hotel operations across departments, uphold high service standards, safety, and efficiency, and contribute to strategic planning including pre-opening activities and yield management to maximize profitability and guest satisfaction.

This role leads teams, manages food costs, enforces safety procedures, analyzes operational data, and collaborates with department heads