Hospitality Operations Lead: Elevate Service & Team

Chocolate Avenue Grill; Lemoyne (Cumberland County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary + bonus

Growth opportunities in local brand

Strong team culture

Job summary

Chocolate Avenue Grill in the United States is seeking an Operations Manager to lead daily restaurant operations, build a strong team, and deliver outstanding guest experiences.

You will oversee FOH, coordinate with kitchen, manage budgets, scheduling, and vendor relations while upholding safety and brand standards. This on-site role offers a fast-paced, team-first environment with opportunities for growth within a well-known local brand.

Qualifications

• Proven experience managing a restaurant or similar venue.
• Hands-on leader with strong communication and organization.
• Knowledge of service standards and hospitality practices.

Responsibilities

• Set service tone and ensure exceptional guest experiences.
• Hire, train, and coach a high-performing team.
• Oversee daily operations, scheduling, and vendor relations.
• Monitor budgets, inventory, and profitability.
• Ensure health, safety, and alcohol compliance.

Skills

Restaurant management

Team leadership

Customer service

Operations planning

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Chocolate Avenue Grill in the United States is seeking an Operations Manager to lead daily restaurant operations, build a strong team, and deliver outstanding guest experiences.

You will oversee FOH, coordinate with kitchen, manage budgets, scheduling, and vendor relations while upholding safety and brand standards. This on-site role offers a fast-paced, team-first environment with opportunities for growth within a well-known local brand.