Hospitality Lead & Shift Manager

Grub Burger Bar; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Grub Burger Bar in Austin, Texas, is seeking a Lead to ensure unparalleled customer service while managing restaurant operations. The ideal candidate will excel in creating memorable dining experiences and leading a team to maintain high operational standards.

This role includes responsibilities such as managing shifts, conducting team member checkouts, ensuring adherence to quality standards, and coaching team members to engage with guests effectively.

Qualifications

• Ability to open or close the restaurant as the acting manager on duty.
• Experience in a restaurant environment with a focus on guest satisfaction.
• Strong leadership capabilities and a passion for the hospitality industry.

Responsibilities

• Ensure fanatical focus on guest experience during each shift.
• Lead pre-shifts and coach team members to exceed guest expectations.
• Maintain cleanliness and quality standards in the restaurant operations.

Skills

Team leadership

Customer service

Attention to detail

Operational management

Coaching and training

Job description

Grub Burger Bar in Austin, Texas, is seeking a Lead to ensure unparalleled customer service while managing restaurant operations. The ideal candidate will excel in creating memorable dining experiences and leading a team to maintain high operational standards.

This role includes responsibilities such as managing shifts, conducting team member checkouts, ensuring adherence to quality standards, and coaching team members to engage with guests effectively.