Hospitality Operations Intern - Onsite Training

Highgate; Buffalo (NY); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid holidays

Paid vacation

Paid sick leave

Education opportunities / Tuition Reim

Paid jury duty leave

Zusammenfassung

Highgate Hotels in Buffalo, NY invites applicants to participate in a 2027 Operations Internship. Rotations across multiple hotel departments start in June, offering exposure to hospitality operations and hands‑on learning in a fast‑paced environment.

Candidates must be pursuing a bachelor’s degree (Hospitality, Finance, Economics, Data Analytics, Business) and demonstrate strong communication, multitasking, and a detail‑oriented work ethic.

Qualifikationen

• Currently pursuing a bachelor’s degree or equivalent in Hotel/Hospitality Management, Finance, Economics, Data Analytics, Business, or a related field.
• This role has direct involvement with both management and employees and strong communication skills are required.
• Applicants must also have the ability to multi‑task in a fast‑paced environment, have the confidence to provide feedback to management and have strong follow through.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
• This is a fully onsite internship. Candidates must reside in the internship city for the duration of the program and be available to work onsite as scheduled.

Aufgaben

• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a friendly and warm demeanor at all times.

Kenntnisse

Communication skills

Multi-tasking

Attention to detail

Flexible schedule

Strong work ethic

Ausbildung

Bachelor's degree or equivalent in Hotel/Hospitality Management, Finance, Economics, Data Analytics, Business

Jobbeschreibung

Highgate Hotels in Buffalo, NY invites applicants to participate in a 2027 Operations Internship. Rotations across multiple hotel departments start in June, offering exposure to hospitality operations and hands‑on learning in a fast‑paced environment.

Candidates must be pursuing a bachelor’s degree (Hospitality, Finance, Economics, Data Analytics, Business) and demonstrate strong communication, multitasking, and a detail‑oriented work ethic.