Hospitality Manager - High-Volume Venue & Games

Puttshack; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Life Insurance

Disability Insurance

PTO & Parental Leave

Associate Discounts

Pet Insurance

Flexible Spending Accounts

Job summary

Puttshack USA in Dunwoody, GA is seeking a Hospitality Manager to oversee a high-volume, full‑service restaurant with a game component. You’ll lead hourly teams, ensure guest satisfaction, and partner with the Director of Operations to hit venue goals.

Ideal candidates have at least 2 years of management experience in hospitality, strong communication and guest‑service skills, financial acumen, and a tech-savvy mindset to leverage our POS and scheduling systems.

Qualifications

• Minimum of 2 years of experience as a manager in a full-service restaurant; experience within a high-volume food & beverage, hospitality, and/or social entertainment venue
• Results driven; ability to lead/coach team to achieve business objectives/goals
• Strong communication skills with the ability to resolve conflict and provide direction to your teams
• Demonstrates financial acumen, strong understanding of restaurant operations
• Tech savvy and willingness to learn new systems and tools.
• Flexible availability to work evenings, weekends, and holidays
• This position must pass a post-offer background check

Responsibilities

• Oversee service, bar, reception, game & tech areas
• Manage controllable expenses for area
• Ensure collaboration between kitchen and front of house operations
• Hire, train and develop hourly associates
• Create and update associate schedules
• Lead pre-shift meetings and coach hourly staff
• Drive guest-centric service and uphold brand standards
• Maintain safe, secure and healthy work environment

Skills

People leadership

Guest service orientation

Financial acumen

Tech savvy

Communication skills

Education

Hospitality degree

ServSafe certification

Tools

POS System

Team Scheduler

Restaurant software

Job description

Puttshack USA in Dunwoody, GA is seeking a Hospitality Manager to oversee a high-volume, full‑service restaurant with a game component. You’ll lead hourly teams, ensure guest satisfaction, and partner with the Director of Operations to hit venue goals.

Ideal candidates have at least 2 years of management experience in hospitality, strong communication and guest‑service skills, financial acumen, and a tech-savvy mindset to leverage our POS and scheduling systems.