Hospitality Leader: FOH & Kitchen at Airport Lounge

CAVU; Boulder (CO); On-site; USD 61,264 - 65,000; Full time

Job summary

CAVU is hiring an Assistant General Manager based at the Bradley Airport Escape Lounge in Hartford, CT. In this fast-paced, high-volume setting you will lead front-of-house and kitchen teams to deliver exceptional guest experiences and operational excellence.

You will develop high-performing teams, drive business results, and ensure every guest receives outstanding service while maintaining compliance with health, safety, and airport requirements. Open availability is required.

Qualifications

• 3+ years in a hospitality, restaurant, retail, or catering leadership role.
• Proven ability to lead, coach, and motivate teams to deliver exceptional guest experiences.
• Strong business acumen, including inventory management, cost control, and financial performance.
• Knowledge of food safety, allergen management, responsible alcohol service, and operational compliance.
• Experience managing high-volume food and beverage operations.
• Skilled in recruiting, performance management, employee relations, and talent development.
• Excellent communication, problem‑solving, and conflict‑resolution skills.
• Ability to prioritize, delegate, and adapt in a fast‑paced environment.
• Comfortable standing and moving throughout the operation for extended periods.
• Proficient in Microsoft Office and other business systems.
• Ability to obtain and maintain any required airport security clearances.

Responsibilities

• Lead a service-focused culture that delivers exceptional guest experiences, drives revenue and loyalty, maintains food and beverage standards, manages guest feedback, and ensures efficient daily operations.
• Support financial performance through effective P&L management, inventory control, waste reduction, cost management, vendor coordination, and clear communication of business results.
• Recruit, develop, coach, and engage high-performing team members while fostering a positive, inclusive workplace culture.
• Ensure compliance with all company, health, safety, licensing, regulatory, and airport operational requirements.

Skills

Leadership

Guest service

Financial acumen

Operations management

Communication

Problem solving

Tools

Microsoft Office

Job description

CAVU is hiring an Assistant General Manager based at the Bradley Airport Escape Lounge in Hartford, CT. In this fast-paced, high-volume setting you will lead front-of-house and kitchen teams to deliver exceptional guest experiences and operational excellence.

You will develop high-performing teams, drive business results, and ensure every guest receives outstanding service while maintaining compliance with health, safety, and airport requirements. Open availability is required.