Hospitality Host — Front Desk & Guest Concierge

Mohegan Tribal Gaming Authority - Mohegan Sun; Mohegan (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Mohegan Sun is seeking an experienced Host who will guide guests to appropriate tables as directed by the maître d’, and interact with guests and staff to ensure gracious hospitality. Responsibilities include taking reservations, assisting with phone inquiries, and maintaining front desk setup and cleanliness.

The role requires experience in a high-volume restaurant/nightclub/lounge and the ability to work a flexible schedule in a fast-paced environment.

Qualifications

• Previous hospitality experience is required.
• Previous host experience is preferred.
• Experience in a high-volume restaurant/nightclub/lounge is a plus.

Responsibilities

• Guide guests to appropriate tables as directed by the maître d’ and interact with guests in a courteous manner.
• Interact with guests, fellow employees and supervisors to ensure gracious hospitality and professional appearance.
• Take and process reservations and assist with incoming calls and guest questions.

Skills

Hospitality experience

Host experience

High-volume service

Job description

Mohegan Sun is seeking an experienced Host who will guide guests to appropriate tables as directed by the maître d’, and interact with guests and staff to ensure gracious hospitality. Responsibilities include taking reservations, assisting with phone inquiries, and maintaining front desk setup and cleanliness.

The role requires experience in a high-volume restaurant/nightclub/lounge and the ability to work a flexible schedule in a fast-paced environment.