Hospitality & Guest Services Coordinator

Vineyard Columbus; Westerville (OH); On-site; USD 40,116,000 - 51,577,000; Full time

Benefits offered by this job

Low-cost healthcare benefits

PTO

HSA employer contributions

13 holidays/staff days

Gym subsidy

Tuition reimbursement

Life insurance

Disability coverage

403(b) retirement plan

Job summary

Vineyard Columbus in Westerville, OH is seeking a full-time Receptionist for the Westerville Campus. You will welcome guests, answer phones, and respond to emails, delivering friendly, professional service to attendees, instructors, and program participants.

The role involves coordinating with the Community Engagement Manager, using office software, and upholding hospitality, safety and security. Fluency in Spanish or French is a plus, as is a strong eye for detail and confidentiality.

Qualifications

• Previous professional experience in reception and/or customer service is preferred.
• Strong verbal communication and hospitality skills.
• Strong writing and editing skills.
• Ability to handle confidential information appropriately.
• Strong attention to detail.
• Spanish and/or French language skills preferred.
• Knowledge of common office software and database use.
• Experience with MS Office Suite.
• Background check required for all positions.

Responsibilities

• Provide friendly, welcoming environment for guests, instructors and participants.
• Handle telephone, face-to-face and electronic communications effectively.
• Use computer programs and systems for ministry support, hospitality, and safety and security.
• Collaborate with Community Engagement Manager to support programs and events.

Skills

Reception & customer service

Verbal communication

Writing & editing

Attention to detail

Confidential information handling

Spanish/French language

Tools

MS Office Suite

Job description

Vineyard Columbus in Westerville, OH is seeking a full-time Receptionist for the Westerville Campus. You will welcome guests, answer phones, and respond to emails, delivering friendly, professional service to attendees, instructors, and program participants.

The role involves coordinating with the Community Engagement Manager, using office software, and upholding hospitality, safety and security. Fluency in Spanish or French is a plus, as is a strong eye for detail and confidentiality.