Resident & Visitor Concierge

National Church Residences; Columbus (OH); Hybrid; USD 30,000 - 42,000; Full time

Job summary

National Church Residences in Columbus is seeking a friendly Receptionist to warmly welcome residents, visitors and staff, answer phones, relay messages and direct inquiries.

The position involves light clerical work, mail processing, restocking supplies, managing work orders, and keeping the front desk organized and welcoming.

A high school diploma and at least 6 months of general office experience are required; good English communication and basic computer skills are essential.

Qualifications

• Must have high school diploma or equivalent.
• 6 months of general office work with a focus on customer service.
• Must have good communication, comprehension, computer and interpersonal skills.
• Must be able to speak, read, write and understand English.
• Proficiency with Microsoft Office and basic software; ability to learn new systems quickly.

Responsibilities

• Answers phones according to facility policy and relays messages to managers and staff.
• Greet residents, visitors and staff and assist with their needs in a professional manner.
• Maintains a clean and welcoming front desk area; restocks supplies and ensures sanitary conditions.
• Processes mail, delivers messages, and assists with light clerical tasks (data entry, filing).
• Assists with resident requests and tracks facility keys as needed.
• Supports with work orders and directing to correct departments.

Skills

Customer service

Communication

Computer skills

Organization

Interpersonal skills

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows

Job description

National Church Residences in Columbus is seeking a friendly Receptionist to warmly welcome residents, visitors and staff, answer phones, relay messages and direct inquiries.

The position involves light clerical work, mail processing, restocking supplies, managing work orders, and keeping the front desk organized and welcoming.

A high school diploma and at least 6 months of general office experience are required; good English communication and basic computer skills are essential.