Front Desk & Guest Experience Coordinator

WILLAMETTE VALLEY VINEYARDS; Salem (OR); On-site; Full time

Benefits offered by this job

Competitive health, dental, vision benefits

Paid vacation

Generous team member discounts

401(k) retirement plan with company match

Job summary

A regional vineyard company located in Salem, Oregon, is seeking a full-time Receptionist to join their dynamic team. The role involves managing phone calls, greeting visitors, handling reservations, and ensuring excellent customer service. Candidates should possess effective communication skills and a customer-focused attitude. The company offers competitive benefits, an inclusive work environment, and opportunities for personal and professional growth. Join us to help tell the story of Oregon Wine!

Qualifications

• Energetic, team player with excellent customer service skills.
• Ability to manage multi-line phone systems and direct calls effectively.
• Strong computer skills for handling correspondence and email.

Responsibilities

• Answer and manage multi-line phone system.
• Greet visitors professionally.
• Monitor emails and direct them appropriately.
• Make reservations using Tock.
• Prepare outgoing mail and bank deposits.

Skills

Customer-focused attitude

Effective communication

Teamwork

Tools

Tock reservation system

POS system

Job description

A regional vineyard company located in Salem, Oregon, is seeking a full-time Receptionist to join their dynamic team. The role involves managing phone calls, greeting visitors, handling reservations, and ensuring excellent customer service. Candidates should possess effective communication skills and a customer-focused attitude. The company offers competitive benefits, an inclusive work environment, and opportunities for personal and professional growth. Join us to help tell the story of Oregon Wine!