Hospitality Front Office Leader - Guest Experience

WizeHire, Inc; Saint Charles (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Work-life balance

Job summary

Comfort Suites seeks a Front Office Manager to lead the front desk team, drive daily operations, and mentor staff. You will focus on creating welcoming guest experiences, upholding our standards of trust, accountability, and respect, while fostering a positive work environment.

Ideal candidates have hospitality leadership experience, a passion for service, and thrive in a collaborative setting. Competitive compensation and a strong work-life balance are offered to support your career growth.

Qualifications

• Experience leading front desk operations in hospitality.
• Ability to mentor and develop a guest-focused team.
• Track record of maintaining high service standards.

Responsibilities

• Lead the front desk team to deliver exceptional guest experiences.
• Oversee daily hotel operations and ensure smooth front desk workflows.
• Coach and mentor staff to uphold company values.
• Maintain high standards for guest satisfaction and problem resolution.

Skills

Leadership

Customer service

Front desk operations

Team mentoring

Guest relations

Education

High school diploma or equivalent

Hospitality training (preferred)

Tools

Property management systems

MS Office

Job description

Comfort Suites seeks a Front Office Manager to lead the front desk team, drive daily operations, and mentor staff. You will focus on creating welcoming guest experiences, upholding our standards of trust, accountability, and respect, while fostering a positive work environment.

Ideal candidates have hospitality leadership experience, a passion for service, and thrive in a collaborative setting. Competitive compensation and a strong work-life balance are offered to support your career growth.