Hospitality Front Desk Concierge | Guest Relations

Aperture Hotels; Gulf Breeze (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

FREE life insurance

Vacation Pay

Holiday Pay

Management training

Hilton Employee Discounts

Job summary

Hampton Inn & Suites Gulf Breeze is seeking a Front Desk Associate to welcome guests, check in and out, and handle inquiries. You will make reservations, provide recommendations, and ensure a pleasant stay.

The role requires strong communication, computer literacy, and a proactive, energetic personality. Training and a positive team environment are offered, with opportunities for advancement within the hotel.

Qualifications

• High School Diploma or GED required.
• Flexibility to work shifts.
• Excellent organization and ability to follow instructions.
• Ability to work with little supervision while maintaining high performance.
• Experience in customer service in hospitality preferred.

Responsibilities

• Provide a welcoming environment at all times.
• Courteous phone etiquette.
• Computer literacy.
• Ability to effectively communicate with guests in a professional manner.
• An energetic and outgoing personality.
• Handle cash and credit cards accurately.
• Demonstrate teamwork.
• Protect guest information and ensure privacy.
• Attempt to resolve complaints immediately and take ownership of situations.
• Complete all Brand and Company Training in a timely manner.
• Strive to achieve 100% guest satisfaction.

Skills

Customer service

Communication

Phone etiquette

Cash handling

Teamwork

Computer literacy

Privacy & security

Education

High School Diploma or GED

Tools

Hotel operation systems

Job description

Hampton Inn & Suites Gulf Breeze is seeking a Front Desk Associate to welcome guests, check in and out, and handle inquiries. You will make reservations, provide recommendations, and ensure a pleasant stay.

The role requires strong communication, computer literacy, and a proactive, energetic personality. Training and a positive team environment are offered, with opportunities for advancement within the hotel.