Hospitality-Driven Sales Manager — Luxury Auto

Thousand Oaks Area, CA; Thousand Oaks (CA); On-site; USD 80,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Paid time off and holidays

Career growth opportunities

Employee vehicle discounts

Hospitality-led group with Southern CA

Job summary

Swickard Auto Group in Thousand Oaks, CA is seeking a Sales Manager to lead the sales team across our Thousand Oaks dealerships, coaching consultants, running structured desking sessions, and driving consistent production. You will desk deals with precision and integrity, manage floor coverage, and ensure a standout guest experience from first contact through delivery.

We value a hospitality mindset, CRM discipline, and brand experience.

Qualifications

• 2+ years of Sales Manager or senior desk manager experience at a franchised dealership.
• Luxury, import, or domestic brand experience welcome at our Thousand Oaks portfolio.
• Demonstrates a high Hospitality Quotient with kindness, optimism, curiosity, work ethic, empathy and integrity.
• Confident at the desk with fast, accurate deal structuring that preserves guest relationships.
• Strong CRM discipline and a culture of follow-up and process accountability.

Responsibilities

• Lead and develop the sales team daily, coaching consultants and running structured desking sessions.
• Desk deals with precision, urgency, and integrity, structuring transactions that work for guest and business.
• Manage floor coverage and guest experience from first contact through delivery.
• Monitor performance against units, gross per vehicle, closing ratio, lead response time, CRM compliance.
• Partner with finance to ensure clean deal handoffs and a seamless guest experience.
• Support inventory management with the GSM, monitoring turn, aging, and lot activity.
• Assist in recruiting and onboarding new sales consultants.
• Resolve escalated guest concerns with composure and professionalism.

Skills

Sales Manager

CRM discipline

Desking

Hospitality Quotient

Communication

Tools

CDK experience

Reynolds & Reynolds

Job description

Swickard Auto Group in Thousand Oaks, CA is seeking a Sales Manager to lead the sales team across our Thousand Oaks dealerships, coaching consultants, running structured desking sessions, and driving consistent production. You will desk deals with precision and integrity, manage floor coverage, and ensure a standout guest experience from first contact through delivery.

We value a hospitality mindset, CRM discipline, and brand experience.