Luxury Auto Sales Manager — Hospitality-First, $100k+ OTE

Swickard Auto Group; Thousand Oaks (CA); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Career growth

Vehicle discounts

Job summary

Lexus of Thousand Oaks, part of Swickard Auto Group, is seeking a proven Sales Manager to lead the variable ops floor. You will desk deals, coach consultants, and maintain a hospitality-first guest experience from first contact through delivery.

Ideal candidates have 2+ years of sales management at a franchised dealer, with luxury brand exposure valuable. This role offers strong earning potential and career growth within a 40+ rooftop organization.

Qualifications

• 2+ years of Sales Manager or desk manager experience at a franchised dealership -- required
• Lexus, Toyota, or luxury brand sales management experience a meaningful advantage
• Confident at the desk -- able to structure deals quickly, accurately, and with the guest relationship intact
• Coaching-first leadership -- you develop your consultants rather than managing around them
• Strong CRM discipline -- you hold the team to consistent follow-up standards and model the habits you expect
• Prior DMS experience preferred -- familiarity with CDK, Reynolds & Reynolds, DealerSocket, Tekion, or equivalent
• Valid driver's license with a clean driving record

Responsibilities

• Lead the sales floor daily -- desk deals, manage consultant performance, and maintain the guest experience standard from first contact through delivery
• Coach and develop the sales consultant team -- conducting regular one-on-ones, reviewing CRM activity, and building the skills that drive consistent performance across the board
• Structure deals with accuracy and integrity -- presenting options that genuinely serve the guest while protecting store gross
• Monitor and hold the team accountable to key metrics -- closing ratio, units, gross per vehicle, lead response time, and CRM compliance
• Partner with finance to ensure clean deal handoffs and a seamless guest experience through the purchase process
• Manage floor coverage, scheduling, and staffing -- ensuring consistent sales team availability and productive floor operations
• Recruit, interview, and onboard sales consultants in partnership with the General Manager
• Handle guest escalations with composure and a solution-first approach

Skills

Sales leadership

CRM discipline

Hospitality-first

Tools

CDK

Reynolds & Reynolds

DealerSocket

Tekion

Job description

Lexus of Thousand Oaks, part of Swickard Auto Group, is seeking a proven Sales Manager to lead the variable ops floor. You will desk deals, coach consultants, and maintain a hospitality-first guest experience from first contact through delivery.

Ideal candidates have 2+ years of sales management at a franchised dealer, with luxury brand exposure valuable. This role offers strong earning potential and career growth within a 40+ rooftop organization.