Hospitality-Driven Auto Sales Manager — Seattle Region

Swickard Auto Group; Las Vegas (NV); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Swickard Auto Group is seeking a Sales Manager to oversee the automotive sales department across our Seattle-area network. You will lead a team of sales professionals, ensure adherence to sales processes, and drive profitability while delivering outstanding customer experiences.

Ideal candidates bring 3+ years in sales management within automotive FI or floor management, strong leadership, negotiation, and CRM skills, and a passion for hospitality-driven sales culture.

Qualifikationen

• Demonstrates a high HQ consisting of kindness, optimism, curiosity, work ethic, empathy, self-awareness and integrity.
• 3+ years of experience as an Automotive Sales Manager or 5+ years in an F&I or Floor Manager role.
• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• Proven track record of achieving sales targets and exceeding customer expectations.
• Strong knowledge of the automotive industry and sales processes.
• Proficiency in using CRM software and other relevant tools.
• Ability to work under pressure and manage multiple tasks simultaneously.

Aufgaben

• Recruit, hire, train, and develop a high-performing sales team.
• Motivate and inspire the team to achieve sales targets and exceed customer expectations.
• Provide ongoing coaching, mentoring, and performance feedback.
• Ensure adherence to the dealership's sales process and best practices.
• Monitor and analyze sales performance data to identify areas for improvement.
• Implement strategies to enhance sales effectiveness and efficiency.
• Foster a customer-centric, hospitality-based culture within the sales department.
• Resolve customer complaints and issues promptly and professionally.
• Ensure that customers have a positive and memorable experience throughout the sales process.
• Collaborate with the purchasing department to maintain adequate inventory levels.
• Manage vehicle turn rates and minimize stock obsolescence.
• Monitor and analyze the department's financial performance.
• Develop and implement strategies to increase profitability.
• Manage expenses within budget.
• Stay informed about market trends, competitor activities, and customer preferences.
• Conduct market research to identify new opportunities and adjust sales strategies accordingly.
• Ensure compliance with all applicable laws, regulations, and dealership policies.
• Maintain accurate records and documentation.

Kenntnisse

Hospitality Quotient

Leadership

Negotiation

CRM Proficiency

Communication

Industry Knowledge

Tools

CRM software

Jobbeschreibung

Swickard Auto Group is seeking a Sales Manager to oversee the automotive sales department across our Seattle-area network. You will lead a team of sales professionals, ensure adherence to sales processes, and drive profitability while delivering outstanding customer experiences.

Ideal candidates bring 3+ years in sales management within automotive FI or floor management, strong leadership, negotiation, and CRM skills, and a passion for hospitality-driven sales culture.