Hospitality-Driven General Manager, Guest Experience

bartaco; Nashville (TN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

A fun work environment

Career development and advancement op‑

Competitive pay

Meal discounts when dining at bartaco

Paid vacation time

Gym and fitness center discounts

Opportunity to learn multiple language

Medical, dental, and vision insurance

Mental Health and holistic wellness

401K enrollment and matching

Job summary

bartaco in Nashville is seeking a General Manager to lead daily operations, coach a high-performing team, and uphold our hospitality touchstones. You’ll drive revenue, ensure guest satisfaction, and maintain brand standards across service and kitchen interactions.

Ideal candidates bring 3+ years of GM experience, a passion for hospitality, strong leadership, and hands-on mentorship. This role requires evenings, weekends, and holidays. Competitive compensation and growth opportunities are offered.

Qualifications

• 3 years of restaurant experience as a General Manager.
• Passion for hospitality and delivering outstanding guest experiences.
• Exceptional leadership and communication skills.
• Experience mentoring and training hourly team members.
• Attention to detail and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee daily restaurant operations, ensuring seamless execution of service and operational standards.
• Develop and mentor a team of managers and staff, fostering a culture of hospitality, accountability, and excellence.
• Drive guest satisfaction and loyalty through 100% manager visits—engaging meaningfully with guests, creating return guests, and fostering long‑term relationships.
• Ensure teams consistently execute high standards of guest interaction, maintaining exceptional hospitality and service.
• Demonstrate strong business acumen through managing financial performance, including budgeting, forecasting, cost control, and revenue growth.
• Drive incremental sales through exceptional service, personalized recommendations, community engagement, and fostering guest loyalty.
• Proven track record of driving sales growth and achieving KPI targets through strategic goal setting and local market expertise.
• Deep knowledge of recipes and kitchen operations, collaborating with the culinary team to maintain high-quality food and beverage offerings.
• Ensure effective delegation across the team, empowering team members, fostering ownership, and ensuring smooth operations.
• Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, detecting issues proactively, and ensuring accountability.
• Ensure compliance with all health, safety, and company policies and regulations while maintaining the restaurant’s physical condition and brand standards.
• Plan and organize business operations, effectively communicating restaurant goals and aligning the team toward success.
• Commit to weekly manager meetings, driving accountability, consistency, and continuous improvement.
• Ensure daily, informative, and inspiring pre-shifts occur, keeping the team aligned and motivated.
• Recruit, train, and develop a high-performing team, promoting teamwork, accountability, and a guest-obsessed mentality.
• Manage and communicate effectively around rollouts, ensuring smooth execution and team readiness.
• Act as a brand and culture ambassador for bartaco, leading community outreach and engagement while maintaining strong market awareness.
• Mentorship, coaching, and accountability—ensuring every role contributes to exceptional service and operational excellence.

Skills

People leadership

Hospitality expertise

Budgeting

Staff development

Customer service

Job description

bartaco in Nashville is seeking a General Manager to lead daily operations, coach a high-performing team, and uphold our hospitality touchstones. You’ll drive revenue, ensure guest satisfaction, and maintain brand standards across service and kitchen interactions.

Ideal candidates bring 3+ years of GM experience, a passion for hospitality, strong leadership, and hands-on mentorship. This role requires evenings, weekends, and holidays. Competitive compensation and growth opportunities are offered.