Hospitality General Manager - Lead Guest Experience

bartaco; Florida; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Meal discounts

Paid vacation time

Gym discounts

Language learning opportunities

Medical insurance

401K matching

Job summary

bartaco is seeking a General Manager to lead daily restaurant operations with a guest-obsessed mindset. You will mentor a team, uphold brand standards, and drive financial performance while maintaining high-level hospitality.

This role emphasizes community engagement, training, and a strong operational culture. You will oversee service quality, staff development, inventory management, and strategic planning to ensure exceptional guest experiences and sustainable growth in a fast-paced

Qualifications

• 3 years of restaurant experience as a General Manager
• A passion for hospitality and a commitment to delivering outstanding guest experiences
• Exceptional leadership and communication skills
• Experience mentoring and training hourly team members
• Attention to detail and problem-solving skills
• Flexibility to work evenings, weekends, and holidays

Responsibilities

• Oversee daily restaurant operations, ensuring seamless execution of service and operational standards
• Develop and mentor a team of managers and staff, fostering a culture of hospitality, accountability, and excellence
• Drive guest satisfaction and loyalty through 100% manager visits—engaging meaningfully with guests, creating return guests, and fostering long-term relationships
• Ensure teams consistently execute high standards of guest interaction, maintaining exceptional hospitality and service
• Demonstrate strong business acumen through managing financial performance, including budgeting, forecasting, cost control, and revenue growth
• Drive incremental sales through exceptional service, personalized recommendations, community engagement, and fostering guest loyalty
• Proven track record of driving sales growth and achieving KPI targets through strategic goal setting and local market expertise
• Deep knowledge of recipes and kitchen operations, collaborating with the culinary team to maintain high-quality food and beverage offerings
• Ensure effective delegation across the team, empowering team members, fostering ownership, and ensuring smooth operations
• Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, detecting issues proactively, and ensuring accountability
• Ensure compliance with all health, safety, and company policies and regulations while maintaining the restaurant’s physical condition and brand standards
• Plan and organize business operations, effectively communicating restaurant goals and aligning the team toward success
• Commit to weekly manager meetings, driving accountability, consistency, and continuous improvement
• Ensure daily, informative, and inspiring pre-shifts occur, keeping the team aligned and motivated
• Recruit, train, and develop a high-performing team, promoting teamwork, accountability, and a guest-obsessed mentality
• Manage and communicate effectively around rollouts, ensuring smooth execution and team readiness
• Act as a brand and culture ambassador for bartaco, leading community outreach and engagement while maintaining strong market awareness
• Mentorship, coaching, and accountability—ensuring every role contributes to exceptional service and operational excellence

Skills

Leadership

Communication

Mentoring

Hospitality

Job description

bartaco is seeking a General Manager to lead daily restaurant operations with a guest-obsessed mindset. You will mentor a team, uphold brand standards, and drive financial performance while maintaining high-level hospitality.

This role emphasizes community engagement, training, and a strong operational culture. You will oversee service quality, staff development, inventory management, and strategic planning to ensure exceptional guest experiences and sustainable growth in a fast-paced