Hospitality-Driven Branch Concierge

capitalone; Town of Texas (WI); On-site; USD 39,000 - 48,000; Part time

Benefits offered by this job

Day 1 medical/Dental/Vision coverage

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One is hiring a Part Time Branch Ambassador to serve as the welcoming face of the branch, guiding customers through cash handling and digital banking tools. You’ll balance hospitality with accuracy, ensuring a compliant, secure environment while educating clients on mobile and digital solutions.

You’ll thrive in a fast-paced, service-driven setting, supporting customers and teammates with a friendly, problem-solving approach and flexibility in scheduling.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy and uphold security/audit standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and match them with the right digital tools or banking solutions.
• Greet customers and maintain hospitality in a high-volume, community-focused space.

Skills

Retail / Customer Service

Cash handling

Communication

Education

High School Diploma / GED / Equivalent

Associate’s degree

Tools

G-Suite

Job description

Capital One is hiring a Part Time Branch Ambassador to serve as the welcoming face of the branch, guiding customers through cash handling and digital banking tools. You’ll balance hospitality with accuracy, ensuring a compliant, secure environment while educating clients on mobile and digital solutions.

You’ll thrive in a fast-paced, service-driven setting, supporting customers and teammates with a friendly, problem-solving approach and flexibility in scheduling.