Part-Time Banking Concierge & Digital Experience

Capital One National Association; Maryland; On-site; USD 43,000 - 53,000; Part time

Benefits offered by this job

Healthcare benefits

PTO

Education assistance

401(k) matching

Parental leave

Mental health resources

Care support

Job summary

Capital One seeks a Part-Time Branch Ambassador to serve as the welcoming face of our gateway branch. You will blend high-touch hospitality with digital tools, helping customers navigate mobile banking, remote deposit, and contactless payments while ensuring accuracy and security.

The role emphasizes relationship-building, proactive problem-solving, and a flexible schedule in a fast-paced setting. Prior customer service and cash handling experience are valued, with benefits supporting work-life

Qualifications

• High School Diploma or equivalent.
• 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with accuracy.
• Educate clients on digital banking tools and security features.
• Identify customer needs and pair them with appropriate banking solutions.
• Greet customers and deliver a hospitality-focused experience.

Skills

Customer service

Cash handling

Retail experience

Communication

Education

High School Diploma or equivalent

Tools

G-Suite

Job description

Capital One seeks a Part-Time Branch Ambassador to serve as the welcoming face of our gateway branch. You will blend high-touch hospitality with digital tools, helping customers navigate mobile banking, remote deposit, and contactless payments while ensuring accuracy and security.

The role emphasizes relationship-building, proactive problem-solving, and a flexible schedule in a fast-paced setting. Prior customer service and cash handling experience are valued, with benefits supporting work-life