Hospitality-Driven Banking Concierge

Capital One Group; Larose, Northern (LA, KY); Hybrid; USD 39,000 - 48,000; Full time

Benefits offered by this job

Day 1 medical coverage

Flexible Spending Accounts

401(k) matching up to 7.5%

Paid Time Off

Parental Leave

Mental Health support

Job summary

Capital One in Larose, LA is hiring a Branch Ambassador to be the heartbeat of our community space. You’ll handle high-volume cash, educate clients on mobile banking, and connect them with digital tools to support their financial goals.

You bring a hospitality mindset, tech comfort, and a precise, customer-first approach to service, with flexible schedules and teamwork in a welcoming, inclusive environment.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking, remote deposit capture and digital tools.
• Identify client needs and match them with digital banking solutions.
• Greet customers and maintain a friendly, hospitable environment.

Skills

Hospitality

Tech fluency

Precision

Adaptability

Curiosity

Education

High School Diploma or GED

Associate’s degree (preferred)

Tools

G-Suite

Job description

Capital One in Larose, LA is hiring a Branch Ambassador to be the heartbeat of our community space. You’ll handle high-volume cash, educate clients on mobile banking, and connect them with digital tools to support their financial goals.

You bring a hospitality mindset, tech comfort, and a precise, customer-first approach to service, with flexible schedules and teamwork in a welcoming, inclusive environment.