Branch Ambassador: Digital Concierge & Hospitality Lead

Capital One; Larose (LA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Education assistance

401(k) matching

Parental leave

Mental health support

Back-up care

Job summary

Capital One in Larose, LA seeks a Branch Ambassador to be the face of hospitality and digital banking support. You will handle high-volume cash tasks with accuracy, assist customers with mobile banking tools, and help clients achieve financial goals through appropriate solutions.

The role emphasizes a culture without traditional sales quotas, a flexible schedule, and opportunities to grow within a people-first environment.

Qualifications

• High School Diploma or GED required.
• 1 year of Retail or Customer Service experience required.
• At least 6 months of cash handling experience.

Responsibilities

• Process high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify client needs and pair them with digital tools or banking solutions.
• Greet customers and deliver hospitality in a fast-moving branch environment.

Skills

Hospitality

Tech fluency

Precision/accuracy

Adaptability

Curiosity

Education

High School Diploma or GED

Associate’s degree

Job description

Capital One in Larose, LA seeks a Branch Ambassador to be the face of hospitality and digital banking support. You will handle high-volume cash tasks with accuracy, assist customers with mobile banking tools, and help clients achieve financial goals through appropriate solutions.

The role emphasizes a culture without traditional sales quotas, a flexible schedule, and opportunities to grow within a people-first environment.