Branch Hospitality & Digital Concierge

Capital One; Minden (LA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Education assistance

401(k) matching

Parental leave

Mental health support

Back-up care

Job summary

Capital One in Minden, LA seeks a Branch Ambassador to deliver hospitality-driven, tech-savvy banking experiences. You will manage cash transactions with precision, educate clients on digital tools, and identify customer needs to tailor banking solutions.

The role emphasizes warmth and community focus while supporting a fast-moving environment. Ideal candidates bring 1 year of customer service or retail experience, strong communication, and adaptability to hybrid schedules and training

Qualifications

• 1 year of Retail, Sales, or Customer Service experience.

Responsibilities

• The Guardian of Trust & Accuracy: handle high-volume cash transactions with 100% accuracy.
• The Digital Concierge: educate clients on mobile banking and digital tools.
• The First-Line Consultant: identify customer needs and pair with digital banking solutions.
• The Hospitality Lead: greet customers and maintain a welcoming, service-oriented environment.

Skills

Cash handling

Customer service

Retail experience

Education

High School Diploma or GED

Job description

Capital One in Minden, LA seeks a Branch Ambassador to deliver hospitality-driven, tech-savvy banking experiences. You will manage cash transactions with precision, educate clients on digital tools, and identify customer needs to tailor banking solutions.

The role emphasizes warmth and community focus while supporting a fast-moving environment. Ideal candidates bring 1 year of customer service or retail experience, strong communication, and adaptability to hybrid schedules and training