Hospitality-Driven Banking Specialist

Socket.dev; Mandeville (LA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Day 1 benefits

Paid Time Off

Education assistance

401(k) matching up to 7.5%

Paid parental leave

Mental health support

Back-up child or elder care

Job summary

Capital One in Mandeville, LA is seeking a Full Time Branch Ambassador to welcome customers, perform high-volume cash transactions with accuracy, and guide clients through digital tools. This role blends hospitality with modern banking tech in a fast-paced environment.

You’ll be a trusted face in the community, delivering friendly service, teaching clients how to use mobile banking, and helping them achieve their financial goals.

Qualifications

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience

Responsibilities

• Guarding trust and accuracy by handling high-volume cash transactions with 100% accuracy and maintaining compliance with security, audit, BSA/AML and regulatory standards
• Educating clients on digital tools like mobile banking, remote deposit capture, and contactless payments
• Actively listening to identify client needs and matching them with suitable digital banking solutions
• Greeting customers, delivering hospitality, and balancing speed with warmth in a busy environment

Skills

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Job description

Capital One in Mandeville, LA is seeking a Full Time Branch Ambassador to welcome customers, perform high-volume cash transactions with accuracy, and guide clients through digital tools. This role blends hospitality with modern banking tech in a fast-paced environment.

You’ll be a trusted face in the community, delivering friendly service, teaching clients how to use mobile banking, and helping them achieve their financial goals.