Hospitality-Driven Banking Concierge

Capital One Group; Bogalusa (LA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

Education Assistance

401(k) matching

Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One in Bogalusa, LA is hiring a Full Time Branch Ambassador. You will be the heart of a human-centric banking experience, guiding customers through cash handling, digital tools, and personalized banking solutions.

You’ll educate clients on mobile banking, help them reach financial goals, and ensure every interaction feels welcoming and secure. Join a team that values hospitality and tech-enabled service.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• The Guardian of Trust & Accuracy: execute high-volume cash transactions with 100% accuracy and maintain compliance with security, audit, BSA/AML, and federal standards.
• The Digital Concierge: educate clients on mobile banking, remote deposit capture, and contactless payments.
• The First-Line Consultant: listen to uncover client goals and pair them with digital tools or banking solutions.
• The Hospitality Lead: greet customers and balance high-volume efficiency with warmth and community focus.

Skills

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Education

High School Diploma or GED

Tools

G-Suite

Job description

Capital One in Bogalusa, LA is hiring a Full Time Branch Ambassador. You will be the heart of a human-centric banking experience, guiding customers through cash handling, digital tools, and personalized banking solutions.

You’ll educate clients on mobile banking, help them reach financial goals, and ensure every interaction feels welcoming and secure. Join a team that values hospitality and tech-enabled service.