Hospitality-Driven Banking Associate | Tech-Savvy Advisor

Aumni; Mount Pleasant (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service, build trusted client relationships, and help clients achieve their financial goals. You will greet clients, assist with account openings, and educate customers on digital banking tools while supporting branch operations.

The role emphasizes understanding customer needs, collaborating with the team, and adhering to banking policies to ensure a smooth and secure experience for every client.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations, delivering attentive and friendly service.
• Ability to build trusted relationships and demonstrate genuine care during interactions.
• Ability to engage clients, communicate clearly, and anticipate client needs.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful client relationships by listening and sharing product knowledge.
• Perform branch operations and cash device handling while following policies.

Skills

Client service

Relationship building

Active listening

Communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service, build trusted client relationships, and help clients achieve their financial goals. You will greet clients, assist with account openings, and educate customers on digital banking tools while supporting branch operations.

The role emphasizes understanding customer needs, collaborating with the team, and adhering to banking policies to ensure a smooth and secure experience for every client.