Hospitality-Driven Banker: Tech-Savvy Client Solutions

Aumni; South Carolina; Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care coverage

Retirement savings plan

Backup childcare

Tuition reimbursement

Descripción de la vacante

Chase is seeking an Associate Banker to represent our hospitality-driven brand and culture at the branch. You will deliver attentive service, open accounts, and guide clients through Chase Mobile, Chase.com, and ATMs to meet daily banking needs.

Join a team that builds trusted relationships, educates clients on products, and collaborates to help customers reach their financial goals. This role emphasizes service quality and compliance within a dynamic banking environment.

Formación

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.

Responsabilidades

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Conocimientos

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Educación

High school diploma or GED

Descripción del empleo

Chase is seeking an Associate Banker to represent our hospitality-driven brand and culture at the branch. You will deliver attentive service, open accounts, and guide clients through Chase Mobile, Chase.com, and ATMs to meet daily banking needs.

Join a team that builds trusted relationships, educates clients on products, and collaborates to help customers reach their financial goals. This role emphasizes service quality and compliance within a dynamic banking environment.