Hospitality-Driven Banking Associate

Next Frontier Capital; Bullhead City (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-forward service, greet clients, and facilitate banking needs within the branch. You will educate clients on digital tools, process account openings, and collaborate with the branch team to meet financial goals while ensuring compliance and security.

The role emphasizes building trust with clients, handling daily transactions, and contributing to a welcoming branch environment that supports Chase's customer-first culture.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service; greet clients and manage lobby flow.
• Exceed client expectations by account servicing and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, showing empathy, and sharing product knowledge with the team.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Effective communication

Team collaboration

Learning products quickly

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-forward service, greet clients, and facilitate banking needs within the branch. You will educate clients on digital tools, process account openings, and collaborate with the branch team to meet financial goals while ensuring compliance and security.

The role emphasizes building trust with clients, handling daily transactions, and contributing to a welcoming branch environment that supports Chase's customer-first culture.