Hospitality-Driven Banking Associate

Fairygodboss

San Gabriel (CA)

On-site

USD 46,000 - 65,000

Full time

6 days ago

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Job summary

Chase is seeking an Associate Banker to represent our brand with warmth and hospitality in a branch setting. You will greet clients, manage lobby flow, assist with account openings, and help clients navigate Chase Mobile App and online banking to meet their financial goals.

You will build trusted relationships through active listening and knowledgeable service, handle basic banking transactions, and collaborate with team members to exceed expectations while complying with bank policies and

Qualifications

Client-first focus with attentive, friendly service.
Ability to build trusted relationships with clients.
Strong communication to understand and help clients.
Able to resolve client issues quickly with attention to detail.
Collaborative team player delivering seamless service.
Ability to quickly learn products, services, and procedures.
Experience in client service or equivalent.
High school diploma or GED equivalent.

Responsibilities

Greet clients and manage lobby flow to create a welcoming environment.
Provide account servicing and openings while following policies and regulatory requirements.
Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com).
Build relationships by listening, asking questions, and offering solutions in collaboration with branch team.
Perform branch operations and assist with cash devices while adhering to bank procedures.