Associate Banker: Hospitality-Driven Banking Pro

Next Frontier Capital; Clayton (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker in a branch environment to deliver hospitality-driven service and build trusted client relationships. You will educate clients on day-to-day banking needs, assist with account openings, and guide customers using Chase Mobile App, Chase.com, and ATMs to meet their financial goals.

The role emphasizes teamwork, accuracy, and adherence to policies while handling branch operations and cash devices as needed.

Qualifications

• High school diploma or GED equivalent.
• Experience in client service or similar role.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and service existing ones while following policies and regulations.
• Assist clients with day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch colleagues.
• Handle branch operations, including cash devices, in adherence to policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning quickly

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker in a branch environment to deliver hospitality-driven service and build trusted client relationships. You will educate clients on day-to-day banking needs, assist with account openings, and guide customers using Chase Mobile App, Chase.com, and ATMs to meet their financial goals.

The role emphasizes teamwork, accuracy, and adherence to policies while handling branch operations and cash devices as needed.