Hospitality-Driven Banking Associate

Next Frontier Capital; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and use digital banking tools to help clients reach their financial goals. You will embody hospitality and build trusted client relationships through active listening and informed advice.

Key duties include greeting guests, opening accounts, guiding customers to Chase Mobile, and assisting with branch operations while adhering to policies. A strong service mindset is essential.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to quickly learn products, services, and procedures.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning quickly

Cash handling

Education

High school diploma

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and use digital banking tools to help clients reach their financial goals. You will embody hospitality and build trusted client relationships through active listening and informed advice.

Key duties include greeting guests, opening accounts, guiding customers to Chase Mobile, and assisting with branch operations while adhering to policies. A strong service mindset is essential.