Hospitality Banker: Client‑Centric Banking & Tech

Next Frontier Capital; San Bernardino (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver friendly, high‑quality service while helping clients achieve their financial goals. You will greet customers, open accounts, and guide them through digital tools, balancing compliance with a seamless customer experience.

You will work with branch teammates to listen, understand needs, and provide product knowledge. The role emphasizes hospitality, accuracy, and a strong commitment to client care in a fast paced banking environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations with attentive service.
• Ability to engage clients and understand their needs.
• Strong communication to explain products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and openings while following policies and regulatory requirements.
• Educate clients on day‑to‑day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client service experience

Clear communication

Empathy and listening

Team collaboration

Technology fluency

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver friendly, high‑quality service while helping clients achieve their financial goals. You will greet customers, open accounts, and guide them through digital tools, balancing compliance with a seamless customer experience.

You will work with branch teammates to listen, understand needs, and provide product knowledge. The role emphasizes hospitality, accuracy, and a strong commitment to client care in a fast paced banking environment.