Hospitality-Driven Banker | Tech-Savvy Client Concierge

J.P. Morgan; New York (NY); On-site; USD 48,000 - 62,000; Full time

Job summary

J.P. Morgan is seeking an Associate Banker to deliver exceptional client experiences in a Chase-branded environment. You will greet clients, open accounts, and guide them through banking solutions using mobile and online tools.

The role emphasizes building trusted relationships, customer service excellence, and collaboration with branch teams to meet financial goals in a fast-paced banking setting.

Qualifications

• Provide attentive, friendly service to branch clients.
• Build trusted relationships by listening and offering solutions.
• Learn products, services, and procedures quickly to assist clients.

Responsibilities

• Greet clients entering the branch and manage lobby flow.
• Assist with account servicing, maintenance, and new accounts.
• Educate clients on Chase Mobile App, Chase.com, and ATMs for transactions.
• Listen actively, ask questions, and partner with teammates to meet client goals.
• Perform branch operations and cash handling in line with policies.

Skills

Client service

Bilingual English Cantonese

Cash handling

Strong communication

Team collaboration

Education

High school diploma or GED

Job description

J.P. Morgan is seeking an Associate Banker to deliver exceptional client experiences in a Chase-branded environment. You will greet clients, open accounts, and guide them through banking solutions using mobile and online tools.

The role emphasizes building trusted relationships, customer service excellence, and collaboration with branch teams to meet financial goals in a fast-paced banking setting.