Hospitality Banker & Digital Concierge

capitalone; McLean (VA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health benefits

Education assistance

401(k) matching

Paid time off

Parental leave

Mental health support

Back-up care

Job summary

Capital One is seeking a Branch Ambassador for Northern Virginia (Arlington/Alexandria). You will greet customers, handle transactions, and guide clients through digital banking tools in a fast-paced, hospitality-driven environment.

The role emphasizes accuracy, customer service, and the ability to adapt to a versatile space, with a focus on helping customers reach their financial goals.

Qualifications

• High School Diploma or equivalent required; associate degree preferred.
• At least 6 months cash handling experience; 1 year of retail, sales, or customer service experience.
• Proficiency with digital tools and willingness to teach customers how to use them.

Responsibilities

• Process high-volume cash transactions with accuracy and in compliance with security and regulatory standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.

Skills

Hospitality

Tech Fluency

Precision & Detail

Adaptability

Curiosity

Education

High School Diploma

Associate’s degree

Tools

G-Suite

Job description

Capital One is seeking a Branch Ambassador for Northern Virginia (Arlington/Alexandria). You will greet customers, handle transactions, and guide clients through digital banking tools in a fast-paced, hospitality-driven environment.

The role emphasizes accuracy, customer service, and the ability to adapt to a versatile space, with a focus on helping customers reach their financial goals.