Part-Time Branch Ambassador: Digital Concierge & Hospitality

Capital One Group; Gainesville, Northern (VA, KY); Hybrid; USD 41,000 - 55,000; Part time

Benefits offered by this job

Day1 medical, dental, vision

Flexible Spending Accounts

Life and Disability Insurance

Paid Time Off

Education Assistance Matching 401(k) 7

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

More perks

Job summary

Capital One is hiring a Part Time Branch Ambassador for Northern Virginia (Loudoun/Fairfax/Prince William). You will act as the face of the branch, delivering hospitality while guiding customers through digital banking tools.

You’ll handle high-volume cash activity with accuracy, educate clients on mobile banking, and connect customers with appropriate banking solutions in a fast-moving, service-first environment.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy and compliance.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify needs by listening, and pair them with digital tools or banking solutions.
• Greet customers and balance efficiency with warmth in a busy branch.
• Support branches within a 50-mile radius and adapt to schedule changes.

Skills

Hospitality

Tech Fluency

Attention to detail

Adaptability

Curiosity

Education

High School Diploma

GED

Tools

G-Suite

Job description

Capital One is hiring a Part Time Branch Ambassador for Northern Virginia (Loudoun/Fairfax/Prince William). You will act as the face of the branch, delivering hospitality while guiding customers through digital banking tools.

You’ll handle high-volume cash activity with accuracy, educate clients on mobile banking, and connect customers with appropriate banking solutions in a fast-moving, service-first environment.