Hospitality Associate - Barista

Johns Hopkins Intrastaff; Baltimore (MD); Presencial; USD 22 000 - 31 000; Tempo integral

Resumo da oferta

Johns Hopkins Intrastaff is hiring a Hospitality Associate - Barista at Johns Hopkins Bayview Medical Center in Baltimore. The role focuses on preparing specialty coffee and espresso drinks while delivering excellent customer service and maintaining café operations.

The ideal candidate will have a high school diploma or GED, 3+ months of customer service experience, and a willingness to obtain barista certification within six months of hire.

Qualificações

• Must have basic customer service experience and cash handling skills.
• High school diploma or GED required; Barista certification due within six months.
• Familiarity with POS systems and credit card processing preferred.

Responsabilidades

• Prepare specialty coffee and espresso beverages to brand standards.
• Provide outstanding customer service and create a welcoming environment.
• Handle orders, process cash/credit transactions, and balance cash drawer.
• Assist with food prep, stocking, and inventory checks.
• Maintain cleanliness, sanitation, and safety throughout the cafe.
• Complete logs and safety documentation as required.
• Support marketing efforts to promote products and drive sales.
• Train or guide team members and ensure quality standards are met.
• Operate cafe equipment safely and efficiently; restock supplies regularly.
• Perform routine cleaning and maintain service areas.

Conhecimentos

Customer service

Cash handling

Communication

Team training

Safety compliance

Point of sale

Food preparation

Inventory management

Formação académica

High school diploma or GED

Barista certification within 6 months

Ferramentas

Cash register

Credit card processing system

Descrição da oferta de emprego

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it is one of the few staffing agencies where employees enjoy the flexibility of temporary assignments while feeling like part of a world-renowned healthcare organization.

Working at Johns Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians, and allied health professionals in the world. Directly or indirectly, you will have exposure to cutting-edge technology and groundbreaking medical research while contributing to an exceptional patient experience.

Position: Hospitality Associate - Barista

Location: Johns Hopkins Bayview Medical Center

4940 Eastern Avenue, Baltimore, MD 21224

Schedule: Monday- Friday 6:00am- 2:00pm

Pay Rate: $19.00 Per Hour.

Position Overview

The Hospitality Associate - Barista is responsible for preparing and serving specialty coffee and espresso beverages while delivering exceptional customer service. This role also supports food preparation, sanitation, inventory management, cash handling, and daily café operations. The ideal candidate is skilled in operating espresso equipment, works independently, and maintains high standards for quality, safety, and efficiency.

• Prepare specialty coffee, espresso-based beverages, and other menu items to brand standards
• Provide outstanding customer service and create a welcoming experience for all customers
• Take customer orders, answer questions, and process cash and credit transactions
• Assist with food preparation, stocking, and inventory management
• Maintain cleanliness, sanitation, and food safety standards throughout the café
• Complete temperature logs, safety checks, and other required documentation
• Support café marketing initiatives and promote products to drive sales
• Train or guide team members as needed and ensure quality standards are met
• Operate café equipment safely and efficiently
• Restock supplies and maintain appropriate inventory levels
• Perform routine cleaning duties, including equipment, workstations, and service areas
• High school diploma or GED required.
• Barista certification for specialty beverage preparation must be obtained within six months of hire.
• Minimum of three months of customer service experience required; one to two years of retail, café, or hospitality experience preferred.
• Cash handling and basic math skills preferred.
• Experience operating a cash register and credit card processing system preferred.
• Strong customer service and communication skills.
• Ability to provide clear information regarding food preparation, safety procedures, and cash handling practices.
• Demonstrates professionalism, courtesy, and tact when interacting with patients, visitors, and staff.
• Ability to exercise sound judgment when resolving customer concerns and providing service recovery when appropriate.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affiantive Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.