Medical Office Coordinator

Johns Hopkins Intrastaff; Baltimore (MD); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Remote work day

Job summary

Johns Hopkins Intrastaff is seeking a Medical Office Coordinator for Bayview Medical Center in Baltimore, MD. You will support patient check-in, registration, scheduling, and insurance verification in a busy outpatient setting.

The schedule is Monday–Friday, 8:30am–4:30pm, with at least four in-office days and one remote day per week, requiring you to provide some home equipment. Proficiency in EMR and courteous patient service are essential.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year office/secretarial experience.
• Ability to communicate courteously with patients and staff.
• Proficient in patient registration, scheduling, and billing basics.

Responsibilities

• Greet patients upon arrival and verify demographics and insurance.
• Register patients in EMR and collect registration data.
• Schedule, reschedule, and cancel appointments.
• Collect time-of-service payments and process basic billing tasks.
• Maintain accurate data entry and documentation.

Skills

Patient registration

Appointments scheduling

EMR proficiency

Cash handling

Interpersonal communication

Office equipment operation

Education

High school diploma or GED

Tools

EMR system

PC

Job description

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

Bayview Medical Center in Baltimore, MD is hiring for a Medical Office Coordinator.

Schedule

• Monday- Friday
• 8:30pm - 4:30pm
• Minimum of 4 days per week required in office
• One day per week may be worked remotely
• employee will need to supply their own equipment to use during remote work days

Pay Rate: $24.00 Per Hour.

• Greets patient promptly upon arrival to practice. Accurately collects and documents time-of-service payments. Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork.
• Demonstrated proficiency in the following MOA competencies to include but not limited to: patient registration, appointments, scheduling, arrival appointments, EMR phone notes, EMR Rx refills, EMR orders, flags, care alerts, pop-ups and indexing documents within EMR.
• Demonstrated interpersonal, written and verbal communication skills are required in order to serve a diverse customer base.
• Must operate standard office machines and equipment such as calculators, typewriters, word processing, photocopiers, PC, general office and communications equipment.
• Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
• Basic problem solving and decision making skills required.
• Completes mandatory MIS training to include, PID, Pre-verification, Check-in, Appointment Entry, E-mail, Insurance proficiency, cash collection and all additional and/or revised required courses. established by the MIS training department.
• Schedules, reschedules and cancels patient appointments and procedures within the department.
• Assigns and reassigns Primary Care Provider according to JHCP policy and procedures.
• Collects and verifies the registration data at each encounter.
• Performs down-time procedures and take necessary actions. (i.e. manual registration).
• High school diploma or GED equivalent is required
• Minimum of year secretarial/office management is required
• Work requires the ability to exchange information on factual matters, schedule appointments, greet visitors, explain medical center policies, and/or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors and/or medical center employees

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Aff… employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.