Barista (40 Hours Shift Varies)

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Job summary

A leading healthcare institution in Washington, DC is seeking a Barista to prepare and serve coffee along with other beverages in a hospital kiosk. Responsibilities include taking orders, processing payments accurately, and maintaining a clean environment. The ideal candidate will have a High School Diploma or GED and exceptional customer service skills. This full-time role requires working rotating shifts and weekends and offers a comprehensive benefits package including medical, dental, and vision coverage.

Qualifications

• High School Diploma or GED equivalent.
• Excellent customer service skills required.
• Barista, specialty drink certification, or equivalent required.

Responsibilities

• Prepare and serve coffee and beverages to customers.
• Accurately process transactions through POS.
• Communicate customer complaints to the manager.

Skills

Excellent customer service skills

Ability to greet visitors

Knowledge of cash handling

Tact in dealing with patients

Education

High School Diploma or GED equivalent

Job description

Requisition #:662424 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Support Services (Services/Trades) Schedule:Day Shift Employment Type:Full Time

Position Summary

The Barista is responsible for preparing and serving coffee and other beverages to customers in the hospital kiosk. The role includes taking customers’ orders, making drinks, and providing timely service.

Education/Experience

High School Diploma or GED equivalent.

Knowledge/Skills

Excellent customer service skills. Ability to exchange factual information, greet visitors, and explain medical center policies regarding cash handling, food preparation, and safety. This interaction requires courtesy and tact when dealing with patients, visitors, and staff.

Required Licensure, Certification, On‑going Training

Barista, specialty drink certification, or equivalent required.

Duties

• Take coffee, other beverages, and food orders accurately.
• Prepare and serve beverages, sandwiches, and pastries.
• Accurately process transactions through POS and use correct cash handling.
• Provide samples when necessary.
• Maintain a sanitary work environment.
• Generate customer satisfaction; respond quickly and appropriately to customer concerns.
• Communicate customer complaints or concerns to the manager.
• Follow health, safety, and sanitation standards for all products at all times.
• Stock and maintain sufficient levels of food, paper goods, and other products to ensure smooth service.
• Handle, store, and rotate all products properly.
• Assist in food prep and packing assignments during off‑peak periods as needed.
• Open and/or close the shop as needed.
• Follow the opening/closing checklist, assisting others as needed. Clean floors, counters, and equipment as directed.

Shift

Full Time (40 hours). Rotating shift. Weekends required: Yes. Non‑exempt.

Benefits

We have a robust benefits package which includes medical, dental, vision, and 401K. For additional information please go to: https://jhh.mybenefitsjhhs.com

Salary Range

Minimum /hour - Maximum /hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

Commitment to Inclusion

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug‑free workplace employers.

Equal Opportunity Statement

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.