Barista (40 Hours - Rotating Shift)

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid Time Off

Job summary

Johns Hopkins Medicine is seeking a Barista to serve coffee and related beverages in a hospital kiosk. You will take orders, prepare drinks, and provide timely service to patients, visitors and staff.

The ideal candidate has a High School Diploma or GED and Barista certification with exceptional customer service. Duties include POS transactions, cash handling, and maintaining a sanitary work area in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Barista certification or equivalent required.
• Excellent customer service skills expected.
• Ability to explain policies and handle cash and food-safety basics.

Responsibilities

• Take coffee, beverage and food orders accurately.
• Prepare and serve beverages, sandwiches, and pastries.
• Process transactions through POS with proper cash handling.
• Provide samples when necessary and maintain sanitary work environment.
• Open/close shop and stock inventory as needed.
• Communicate customer feedback to the manager.

Skills

Customer service

Cash handling

Food safety

Greet visitors

Education

High School Diploma or GED

Tools

POS system

Job description

Tired of not advancing? We have tuition reimbursement. We also offer Paid Time Off - PTO!

Position Summary:

The Barista is responsible for preparing and serving coffee and other beverages to customers in hospital kiosk. Will take customers' orders, make drinks and provide timely service to customers.

Education/Experience:

High School Diploma or GED equivalent

Knowledge/Skills:

Excellent customer service skills Ability to exchange information on factual matters, greet visitors, and explain medical center policies in terms of cash handling, food preparation and safety if applicable. This type of interaction requires courtesy and tact when dealing with patients, visitors and staff.

Required Licensure, Certification, On-going Training:

Barista, specialty drink certification, or equivalent required

Duties:

• Take coffee, other beverages and food orders accurately.
• Prepare and serve beverages and sandwiches and pastries.
• Accurately process transactions through POS and while using correct cash handling.
• Provide samples when necessary.
• Maintain sanitary work environment.
• Generate customer satisfaction; respond quickly and appropriately to customer concerns.
• Communicate customer complaints/concerns to manager.
• Follows health, safety, and sanitation standards for all products at all times.
• Stocks and maintains sufficient levels of food, paper goods, and other products to assure a smooth service period.
• Handles, stores, and rotates all products properly.
• Assists in food prep and packing assignments during off-peak periods as needed.
• Opens and/or closes the shop as needed.
• Follows the opening/closing checklist, assisting others as needed. Clean floors, counters, equipment as directed.

Shift:

Full Time (40 hours)

Rotating Shift; 1:00pm - 9:30pm

Weekends Required: Yes

Non-Exempt

We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: https://jhh.mybenefitsjhhs.com