Barista (40 Hours - Rotating Shift)

Johns Hopkins Hospital; Maryland; On-site; USD 34,385,000 - 45,406,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid Time Off

Robust benefits: medical, dental, visn

401K

Job summary

Johns Hopkins Hospital in Baltimore, MD seeks a Barista to prepare and serve coffee and beverages in the hospital kiosk. The role requires taking orders, making drinks, and delivering timely service to patients and visitors.

The position requires a High School Diploma or GED and involves rotating shifts, weekends, and a full-time schedule. Benefits include medical, dental, vision, and a robust benefits package. Training and certification in barista skills are preferred.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Ability to handle cash and operate POS.

Responsibilities

• Take coffee, other beverages and food orders accurately.
• Prepare and serve beverages and sandwiches and pastries.
• Accurately process transactions through POS and cash handling.
• Provide samples when necessary.
• Maintain sanitary work environment.
• Generate customer satisfaction; respond quickly and appropriately to customer concerns.
• Communicate customer complaints/concerns to manager.
• Follow health, safety, and sanitation standards for all products at all times.
• Stocks and maintains sufficient levels of food, paper goods, and other products to assure a smooth service period.
• Handles, stores, and rotates all products properly.
• Assists in food prep and packing assignments during off-peak periods as needed.
• Opens and/or closes the shop as needed.
• Follows the opening/closing checklist, assisting others as needed. Clean floors, counters, equipment as directed.

Skills

Customer service

Cash handling

Communication

Food safety

Education

High School Diploma or GED

Job description

Requisition #:674620 Location: Johns Hopkins Hospital, Baltimore, MD 21287 Category: Support Services (Services/Trades) Schedule: Rotating Shift Employment Type: Full Time

Tired of not advancing? We have tuition reimbursement. We also offer Paid Time Off - PTO!

Position Summary

The Barista is responsible for preparing and serving coffee and other beverages to customers in hospital kiosk. Will take customers’ orders, make drinks and provide timely service to customers.

Education/Experience

High School Diploma or GED equivalent

Knowledge/Skills

Excellent customer service skills Ability to exchange information on factual matters, greet visitors, and explain medical center policies in terms of cash handling, food preparation and safety if applicable. This type of interaction requires courtesy and tact when dealing with patients, visitors and staff.

Required Licensure, Certification, On-going Training

Barista, specialty drink certification, or equivalent required

Duties

• Take coffee, other beverages and food orders accurately.
• Prepare and serve beverages and sandwiches and pastries.
• Accurately process transactions through POS and while using correct cash handling.
• Provide samples when necessary.
• Maintain sanitary work environment.
• Generate customer satisfaction; respond quickly and appropriately to customer concerns.
• Communicate customer complaints/concerns to manager.
• Follows health, safety, and sanitation standards for all products at all times.
• Stocks and maintains sufficient levels of food, paper goods, and other products to assure a smooth service period.
• Handles, stores, and rotates all products properly.
• Assists in food prep and packing assignments during off-peak periods as needed.
• Opens and/or closes the shop as needed.
• Follows the opening/closing checklist, assisting others as needed. Clean floors, counters, equipment as directed.

Shift

Full Time (40 hours)

Rotating Shift; 1:00pm - 9:30pm

Weekends Required: Yes

Non-Exempt

We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: https://jhh.mybenefitsjhhs.com