Hospitality Administrative Assistant - Guest Services

Pyramid Global Hospitality; La Quinta (CA); Vor Ort; USD 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

401k with company match

Lucrative bonus programs

Equal opportunity employer

Zusammenfassung

Pyramid Global Hospitality's La Quinta Resort and Club is seeking an Administrative Assistant to support hotel leadership and team operations with energy and professionalism.

You will handle reports, filing, phones, invoicing, scheduling, and guest requests, creating clear communications, maintaining filing systems, and ensuring smooth office workflows to contribute to memorable guest experiences.

Qualifikationen

• A passion and enthusiasm for helping others.
• Collaborative in a team environment.
• Listens and communicates well.
• Ability to handle confidential and sensitive information.
• Strong attention to detail and multi-tasking.
• Build trusting working relationships preferred.
• Proficient with computers, including Microsoft programs.

Aufgaben

• Provide timely customer service to hotel/resort team.
• Assist with day-to-day operations of the main office functions and duties.
• Assist with administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested.
• Create and distribute communication documents.
• Update postings and communication venues throughout the Resort.
• Process, in a timely manner, reports, invoices, bills and associated mail.
• Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
• Open, read, and prepare answers to routine letters.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Take and distribute meeting minutes to appropriate individuals.
• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
• Prepare letters, memos, and other documents.
• Enter & retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
• Document and communicate all guest requests/complaints to appropriate personnel.

Kenntnisse

Customer service

Team collaboration

Communication

Confidential information handling

Attention to detail

Multi-tasking

Microsoft Office

Tools

Microsoft Office

Jobbeschreibung

Pyramid Global Hospitality's La Quinta Resort and Club is seeking an Administrative Assistant to support hotel leadership and team operations with energy and professionalism.

You will handle reports, filing, phones, invoicing, scheduling, and guest requests, creating clear communications, maintaining filing systems, and ensuring smooth office workflows to contribute to memorable guest experiences.