Hospital Unit Coordinator: Patient Flow & Admin Lead

Tufts Medical Center; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medical Center seeks a dedicated unit coordinator to manage patient flow, admissions, and charting on the hospital unit. You will liaise between patient care, customer service, and clinical staff to ensure smooth operations.

Responsibilities include maintaining patient records, transcribing orders, and coordinating with case management for follow-up appointments. Excellent communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent.
• Associate's degree preferred.
• At least 1 year of customer service experience in healthcare or a patient-facing setting.
• Strong communication and organizational skills.
• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Remains in constant communications with admissions on patient status including transfers, admissions, discharges, bed changes, and shifts.
• Receives, greets and directs patients, visitors, physicians, and hospital personnel per service standards.
• Initiates and maintains patient charts and files; prepares charts for Medical Records on discharge.
• Transcribes physician orders to appropriate information sites and follows through.
• Supports unit nursing staff by triaging calls and relaying messages with appropriate etiquette.

Skills

Communication

Organization

Confidentiality

MS Word

MS Excel

MS Outlook

Medical terminology

Transcription

Education

High school diploma

Associate's degree

Tools

Sorian

Electronic Medical Records

Nursing Kardex

Diet Sheets

Medical Records

Job description

Tufts Medical Center seeks a dedicated unit coordinator to manage patient flow, admissions, and charting on the hospital unit. You will liaise between patient care, customer service, and clinical staff to ensure smooth operations.

Responsibilities include maintaining patient records, transcribing orders, and coordinating with case management for follow-up appointments. Excellent communication and organizational skills are essential.