Hospital Unit Coordinator: Patient Flow & Admin Support

Tufts Medicine; Melrose (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Free Parking

403(b) retirement plan with hospital #

Tuition reimbursement

Opportunities for growth

Job summary

Tufts Medicine Melrose/Wakefield Hospital is hiring for an administrative role that coordinates patient activity and unit communications. The position requires handling admissions, charting, and routine clerical tasks under clinical leadership.

Working hours are 36 hours weekly across day/evening shifts, with every third weekend and holiday rotation. We offer competitive pay, a 403(b) plan, tuition reimbursement, and free parking to support your career growth.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience in a healthcare or customer facing setting is preferred.
• Associate's degree is preferred.

Responsibilities

• Remains in constant communications with admissions on patient status and bed changes.
• Receives, greets and directs patients, visitors, physicians, and staff per service standards.
• Maintains patient charts, files paperwork, and prepares records for Medical Records.
• Transcribes orders and coordinates with nursing, case management and other departments.
• Supports unit communications and triage calls, with timely documentation and reporting.

Skills

Customer service

Communication

Healthcare terminology

Education

High school diploma

Associate's degree

Tools

MS Word

MS Excel

MS Outlook

Job description

Tufts Medicine Melrose/Wakefield Hospital is hiring for an administrative role that coordinates patient activity and unit communications. The position requires handling admissions, charting, and routine clerical tasks under clinical leadership.

Working hours are 36 hours weekly across day/evening shifts, with every third weekend and holiday rotation. We offer competitive pay, a 403(b) plan, tuition reimbursement, and free parking to support your career growth.