Healthcare Unit Coordinator: Patient Flow & Admin

tuftsmedicine

Boston (MA)

On-site

USD 40,000 - 60,000

Full time

6 days ago

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Job summary

Tufts Medicine is seeking an Administrative Support Specialist to coordinate patient flow and provide clerical assistance across hospital units. You will manage admissions communications, chart preparation, and medical records, ensuring timely, accurate information exchange with clinical staff and departments.

The role requires strong data entry, customer service in a healthcare setting, and familiarity with hospital information systems.

Qualifications

High school diploma or equivalent.
One year of customer service experience in a healthcare or customer-facing setting.
Associate's degree.

Responsibilities

Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
Responsible for review of bed assignments and relaying this information to clinical staff.
Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy.
Prepares and maintains medical records, in accordance to hospital standards and policy, including labeling patient name on admission forms, filing all paperwork in medical record, sorting EKG's, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients.