Hospital Telecommunications Operator - Emergency Communications

Bon Secours Mercy Health; Cincinnati (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

403(b) contributions

Tuition assistance

Job summary

Bon Secours Mercy Health in Cincinnati, OH is seeking a Telecommunications Operator for a PRN/full-time role to expedite calls, paging, and emergency announcements across the hospital, in line with the Emergency Preparedness Manual.

Responsibilities include contacting on-call teams, coordinating language interpretation, maintaining pagers and radios, logging calls, and supporting on-site communications for patient care, security, and operations.

Qualifications

• High School Diploma required.
• Experience preferred but not required.
• Prior telecommunications, medical terminology, hospital or medical office experience (preferred).

Responsibilities

• Respond to internal and external calls promptly and courteously; transfer to patient rooms as needed.
• Coordinate language and sign language interpretation requests.
• Maintain pagers, two-way radios, and portable phones; document on-call activities.
• Monitor alarms and emergency notifications; log shift occurrences per site policy.

Education

High School Diploma

Job description

Bon Secours Mercy Health in Cincinnati, OH is seeking a Telecommunications Operator for a PRN/full-time role to expedite calls, paging, and emergency announcements across the hospital, in line with the Emergency Preparedness Manual.

Responsibilities include contacting on-call teams, coordinating language interpretation, maintaining pagers and radios, logging calls, and supporting on-site communications for patient care, security, and operations.