Hospital Switchboard Operator — Emergency Paging & Calls

CGH Medical Center; Sterling (IL); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Gift Shop Discount

CGH Day Care Discount

CGH Dietary Discount

Employee Assistance Program

CGH Pharmacy Discount

CGH Vision Center Discount

Job summary

CGH Medical Center in Sterling, IL seeks a Switchboard Operator to handle the Mitel switchboard, answer and route calls, and manage emergency line paging. This PRN/part-time role requires professionalism and quick, clear communication.

The successful candidate will connect calls, assist with after-hours staff on call, monitor alarm systems, and support paging across multiple systems. High School diploma and computer literacy are preferred; minimum duties include mail disbursement and desk

Qualifications

• High School diploma or equivalent required or preferred.
• Basic computer operation and literacy expected.
• Professional telephone etiquette essential.

Responsibilities

• Operate the Mitel switchboard to connect, hold, and transfer calls.
• Answer calls to the hospital emergency line and initiate paging as needed.
• Provide connections to on-call staff, police or 9-1-1 during emergencies.
• Monitor alarm and weather paging systems and assist with mail distribution.

Skills

Telephone etiquette

Basic computer literacy

Switchboard operations

Education

High School Diploma or equivalent

Tools

Mitel switchboard

Smartpager

Overhead paging system

Job description

CGH Medical Center in Sterling, IL seeks a Switchboard Operator to handle the Mitel switchboard, answer and route calls, and manage emergency line paging. This PRN/part-time role requires professionalism and quick, clear communication.

The successful candidate will connect calls, assist with after-hours staff on call, monitor alarm systems, and support paging across multiple systems. High School diploma and computer literacy are preferred; minimum duties include mail disbursement and desk