Hospital Switchboard & Emergency Communications Specialist

SGMC Health Careers; Valdosta (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare benefits

On-the-job training

Career advancement

Job summary

SGMC Health Careers is seeking a Switchboard Operator to handle high-volume calls, operate PBX systems, and maintain physician on-call schedules with strict HIPAA privacy practices. The role requires a high school diploma and at least two years of secretarial experience, and involves working varied shifts at the Main Campus.

The operator will manage paging, emergency codes, and complex communication systems, ensuring accurate, courteous, and secure information flow across departments and

Qualifications

• High school diploma or equivalent.
• Minimum two years of secretarial experience.

Responsibilities

• Operate and maintain complex communication systems (PBXs, headsets, intercoms, telephones).
• Receive, screen and transfer high volume calls professionally and accurately.
• Maintain emergency code databases and on-call physician contact lists.
• Monitor alarm systems and ensure HIPAA privacy compliance.

Skills

Typing 35 wpm

Active listening

Communication

Organizational skills

Problem solving

Flexible schedule

Teamwork

PBX system

Education

High school diploma

Tools

PBX system

Multi-line switchboard

Job description

SGMC Health Careers is seeking a Switchboard Operator to handle high-volume calls, operate PBX systems, and maintain physician on-call schedules with strict HIPAA privacy practices. The role requires a high school diploma and at least two years of secretarial experience, and involves working varied shifts at the Main Campus.

The operator will manage paging, emergency codes, and complex communication systems, ensuring accurate, courteous, and secure information flow across departments and