PRN Hospital Switchboard Operator

TriCities Hospital; Hopewell (VA); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Health benefits

401(k) plan with match

Employee stock purchase plan

Paid time off

Job summary

TriCities Hospital is seeking a PBX Operator PRN to manage inbound calls, route communications, and assist visitors in a fast-paced hospital setting. The role requires prompt call handling, alarm response, and coordination with clinical staff to support patient care.

Ideal candidates have 2–5 years of switchboard or customer service experience and may benefit from knowledge of medical terminology. This PRN position participates in a comprehensive benefits program and works on-site to support

Qualifications

• 2 to 5 years’ experience switchboard operator/customer service experience is preferred
• Medical terminology is a plus.

Responsibilities

• Answer incoming calls promptly and assist in placing outgoing calls
• Greet hospital visitors and provide accurate directions
• Respond to alarms and notify appropriate personnel
• Assist with long distance and external calls and billing where needed
• Process, forward and deliver patient mail and flowers with volunteer support

Skills

Switchboard operations

Customer service

Communication skills

Medical terminology

Job description

TriCities Hospital is seeking a PBX Operator PRN to manage inbound calls, route communications, and assist visitors in a fast-paced hospital setting. The role requires prompt call handling, alarm response, and coordination with clinical staff to support patient care.

Ideal candidates have 2–5 years of switchboard or customer service experience and may benefit from knowledge of medical terminology. This PRN position participates in a comprehensive benefits program and works on-site to support