Hospital Service Associate

Stericycle Inc; Rockford (IL); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Hospital Services Technician to join their team. This role involves traveling to various healthcare facilities to ensure the efficient collection and exchange of waste containers, playing a vital role in supporting the healthcare sector. The ideal candidate will possess strong communication skills, a valid driver's license, and reliable transportation. With a focus on job stability and opportunities for advancement, this position offers a comprehensive benefits package, making it an excellent opportunity for those looking to make a difference in the community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Tuition Reimbursement

Paid Time Off

Employee Assistance Programs

Stock Purchase Plans

Qualifications

• 2+ years of related experience, preferably in customer service.
• Strong communication skills and knowledge of computer applications.

Responsibilities

• Travel to healthcare facilities for waste container collection.
• Interact with onsite staff to meet service expectations.
• Maintain a rigid collection schedule and communicate status.

Skills

Customer Service

Communication Skills

Transportation Management

Computer Applications

Education

High School Diploma

Job description

WE ARE HIRING!

Stericycle is hiring now! We are seeking a Hospital Services Tech in Rockford, IL. As an essential business, we support the healthcare industry during the COVID-19 pandemic. Our team members enjoy job stability, opportunities for advancement, and updated policies and training to ensure safety. We protect what matters.

The Hospital Services Technician will travel to customer healthcare facilities to provide collection and exchange of waste containers for various Stericycle programs, including Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This includes scheduled visits and assisting team members or supervisors as needed.

Position Purpose:

Under management direction, the Hospital Services Worker travels between healthcare facilities to collect and exchange waste containers for Stericycle programs, at scheduled intervals.

This position is remote, non-sales, and requires reliable transportation within your territory.

Schedule and Location:

• Days: Monday - Friday
• Start time: 6am
• Territory: St. Anthony (Rockford), St. Joseph (Elgin), and Medical Group (Loves Park)

Key Job Activities:

Travel between healthcare facilities to provide proactive collection and exchange of waste containers (70%).
Interact professionally with onsite staff to meet or exceed service expectations (10%).
Maintain a rigid collection schedule (10%).
Communicate duty status as scheduled (5%).
Perform other duties as required (5%).

Education:

High School diploma or equivalent required.

Experience:

Minimum 2+ years of related experience, customer service preferred. Must possess a valid driver's license, reliable transportation, and demonstrate strong communication skills. Knowledge of computer applications is required. Immunizations and credentialing may be necessary based on customer requirements.

Benefits:

Stericycle offers a comprehensive benefits package including medical, dental, vision, prescription coverage, flexible spending accounts, life insurance, employee assistance programs, tuition reimbursement, paid time off, 401(k), and stock purchase plans. Eligibility varies based on scheduled hours and employment terms.